Privacy Policy

Your Privacy Matters

At Lifero Skin & Hair Clinic (“we,” “us,” or “our”), we respect your privacy. This Privacy Policy explains how information may be collected, used, stored, and protected when you visit our website or use our services.

1. Information We Collect

  • Personal information: Your name, email address, phone number, and address when you submit them through appointment bookings or contact forms.
  • Health information: Health conditions, treatment history, and other information you voluntarily provide to support your care.
  • Technical information: IP address, browser type, device details, and pages visited, which may be collected through cookies and analytics tools.

2. How We Use Your Information

  • To schedule and manage appointments and treatments.
  • To respond to inquiries and provide requested services.
  • To send follow-ups, reminders, and promotional updates where permitted and, when required, with your consent.
  • To understand website usage and improve our website and services.
  • To meet applicable legal and regulatory obligations.

3. Legal Basis and Permission

Depending on the applicable law and the circumstances, information may be processed to provide requested services, comply with legal obligations, protect website security, or where you have provided consent. The exact legal basis should be confirmed against the clinic’s actual practices and applicable Indian law.

4. When We Share Information

  • With service providers, such as website hosting or email providers, where needed to operate our services.
  • With healthcare professionals for consultations or referrals where appropriate and permitted.
  • With authorities when disclosure is required by applicable law.

We should only share information as necessary and subject to appropriate safeguards.

5. International Data Transfers

If information is transferred outside India, we will handle the transfer in accordance with applicable legal requirements and any required safeguards.

6. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including applicable medical, legal, accounting, or regulatory requirements. Requests for deletion may be subject to legal or operational retention obligations.

7. Data Security

We take reasonable steps intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No method of online transmission or storage can be guaranteed to be completely secure. The clinic should ensure that this description accurately reflects its implemented security measures.

8. Your Choices and Rights

Subject to applicable law, you may be able to request access to or correction of your information, withdraw consent for consent-based processing or marketing, or raise a concern about how your information is handled. To make a request, contact us using the details below.

9. Cookies and Analytics

Our website may use cookies and analytics tools to support site functionality and understand website traffic. You can manage cookies through your browser settings. Blocking some cookies may affect site functionality. If analytics or advertising technologies require consent under applicable rules, the site should obtain that consent before activating them.

10. Children’s Privacy

This website is not intended to encourage children to submit personal information without appropriate involvement or authorization. Please contact us if you believe a child’s information has been submitted inappropriately so we can review the matter. The clinic should confirm its intended age policy and applicable legal requirements before publishing this section.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date where appropriate. Please review this page periodically.

12. Contact Us

For questions or privacy-related requests, contact Lifero Skin & Hair Clinic: